Last Updated on May, 2024
Before placing an order if you are a new customer you have to create an account.
You can simply create an account.
1. Go to Create account page Click Here
2. GIve email address & password
3. Now you can sign in with the new credentials and start shopping
If you are a returning customer and forgot your password you can simply reset the password by following the steps:
** If you forgot your old email address just create a new account with another email address
** Multiple accounts with the same email address can’t be created.
Okinawa, Hiroshima, Yamaguchi, Tottori, Shimane, Tokushima, Fukushima, oita, Kumamoto, kagoshima, Koichi, saga, Nagasaki ken. Additional 1200 yen
In case you missed the delivery you can request a re-delivery directly by JP Post Redelivery form: Click Here. Or contact us to reschedule delivery. In case of re-delivery if the products get bad we won’t be liable for that.
We accept the following payment methods
For any expired products, a full product refund will be given. Have to send the product image with the expiry date showing, order no, and the invoice of the order.
If any product is damaged or spilled or rotten a full refund for the product will be given. Have to send the product/package image showing the problem, order no, and the invoice of the order.
For any missing items complaints have to send an image showing the delivery package image with delivered items, Physical Invoice image, and order number. We will do an investigation for the dispatched order. After investigation, we will refund full for the missing products.
Customers are required to file complaints within the following timeframe for specific items:
Vegetable & Meat Items: Complaints regarding the quality or condition of vegetable and meat items must be filed within 2 to 3 days from the date of delivery. Customers are required to provide detailed information about the damage or quality issues along with relevant images within this timeframe.
Other Items: For all other items, complaints about damaged, expired, missing, or defective products must be reported within 7 days from the date of delivery. Customers are expected to provide clear images and relevant order details when filing a complaint.
Refund requests via JP Post Cash Card can take anywhere from 5~10 business days to issue. Customers have to send the JP Post Cash Card Number, and Clear Image to us via the complain form with the order number and refund request.
You can browse the site or use our search engine to find your desired products. You can then add them to your cart and click on checkout. You fill up your address and info select a delivery date and time – and that’s it, you are done. We will deliver your items right at your address at the desired delivery date and time.
You can always contact us at 090-6019-1078, 080-6549-9089
or via email: sonalihalalfoodjp@gmail.com
You will receive tracking info in your email. You can check the status of your delivery via checking the tracking id.
We are always open to new suggestions and will add an item to our inventory if possible. Send us a request via query form if you want a specific product that is not available. We will try to arrange that product if possible.
We restock our inventory frequently. So probably the desired item will be restocked. Send us a query for detailed information.
We have deals with whole-sellers, manufacturers, and importers. We only sell authentic products.
We use Shipping providers to deliver goods at your doorstep. Our major delivery partners are JP Post, Sagawa Express, etc
You have the luxury to shop at your house on your mobile phone. And get the goods delivered to your house whenever you need them. Convenient effortless shopping.
We are currently serving all over Japan.
We have some special products for those only Free shipping is available.
